Crisis Resources

Alternatives to Calling the Police in Chicago

If you or someone you care about is in crisis, support is available. Below are community-based resources that prioritize mental health care, harm reduction, and de-escalation without police involvement. These services are inclusive of all identities, backgrounds, and circumstances, ensuring that individuals receive care in a way that respects their needs and experiences.

Mental Health & Crisis 

CARES Hotline:

Provides crisis intervention and referrals to mental health support services.

1-800-345-9049

The Living Room at Turning Point:

A walk-in, peer-led mental health crisis center offering immediate support in a calm, welcoming environment.

The Trilogy Living Room:

773-564-9414

A free, non-hospital alternative for those experiencing a mental health crisis.

Community Based Crisis Response

  • Chicago Crisis Assistance Response & Engagement (CARE) Pilot Program

    Trained teams of mental health professional and paramedics respond to crisis situations instead of police.

  • West Side Community Triage & Wellness Center - 773-745-2610

    Walk-in mental health and crisis stabilization support.

Support for Survivors of Violence & Abuse

The Network: Advocating Against Domestic Violence – πŸ“ž 877-863-6338 | 24/7 confidential support and resources for survivors of domestic violence.

  • Between Friends Crisis Line – πŸ“ž 800-603-HELP (4357) | Free, confidential assistance for anyone experiencing intimate partner violence.

  • Rape Crisis Hotline (Resilience Chicago) – πŸ“ž 888-293-2080 | Confidential support for survivors of sexual violence.

Harm Reduction & Substance Use Support

  • Chicago Recovery Alliance – πŸ“ž 773-471-0999 | Harm reduction services, including overdose prevention and support for people who use substances.

  • Never Use Alone Hotline – πŸ“ž 800-484-3731 | If using alone, trained staff stay on the line and dispatch emergency help if needed.

  • Drug Overdose Prevention Program (DOPP) – Free naloxone distribution and overdose response training.

LGBTQ+ & Youth-Specific Support

  • Howard Brown Health – πŸ“ž 773-388-1600 | Culturally affirming mental health and crisis care for LGBTQ+ individuals.

  • The Trevor Project – πŸ“ž 988 or Text β€˜START’ to 678-678 | 24/7 crisis support for LGBTQ+ youth.

  • The Night Ministry – πŸ“ž 773-784-9000 | Support and outreach for youth and people experiencing homelessness.

General Crisis Support & Peer-Led Resources

  • NAMI Chicago Helpline – πŸ“ž 833-626-4244 | Mental health peer support, resources, and navigation assistance.

  • Call4Calm (Illinois Warm Line) – Text TALK to 552020 | Free support from trained counselors for stress, anxiety, and emotional distress.

This list is not exhaustive, and crisis needs vary. If you or someone you know needs support, please reach out to a trusted provider or crisis line that fits your needs.