
Crisis Resources
Alternatives to Calling the Police in Chicago
If you or someone you care about is in crisis, support is available. Below are community-based resources that prioritize mental health care, harm reduction, and de-escalation without police involvement. These services are inclusive of all identities, backgrounds, and circumstances, ensuring that individuals receive care in a way that respects their needs and experiences.
Mental Health & Crisis
CARES Hotline:
Provides crisis intervention and referrals to mental health support services.
1-800-345-9049
The Living Room at Turning Point:
A walk-in, peer-led mental health crisis center offering immediate support in a calm, welcoming environment.
The Trilogy Living Room:
773-564-9414
A free, non-hospital alternative for those experiencing a mental health crisis.
Community Based Crisis Response
Chicago Crisis Assistance Response & Engagement (CARE) Pilot Program
Trained teams of mental health professional and paramedics respond to crisis situations instead of police.
West Side Community Triage & Wellness Center - 773-745-2610
Walk-in mental health and crisis stabilization support.
Support for Survivors of Violence & Abuse
The Network: Advocating Against Domestic Violence β π 877-863-6338 | 24/7 confidential support and resources for survivors of domestic violence.
Between Friends Crisis Line β π 800-603-HELP (4357) | Free, confidential assistance for anyone experiencing intimate partner violence.
Rape Crisis Hotline (Resilience Chicago) β π 888-293-2080 | Confidential support for survivors of sexual violence.
Harm Reduction & Substance Use Support
Chicago Recovery Alliance β π 773-471-0999 | Harm reduction services, including overdose prevention and support for people who use substances.
Never Use Alone Hotline β π 800-484-3731 | If using alone, trained staff stay on the line and dispatch emergency help if needed.
Drug Overdose Prevention Program (DOPP) β Free naloxone distribution and overdose response training.
LGBTQ+ & Youth-Specific Support
Howard Brown Health β π 773-388-1600 | Culturally affirming mental health and crisis care for LGBTQ+ individuals.
The Trevor Project β π 988 or Text βSTARTβ to 678-678 | 24/7 crisis support for LGBTQ+ youth.
The Night Ministry β π 773-784-9000 | Support and outreach for youth and people experiencing homelessness.
General Crisis Support & Peer-Led Resources
NAMI Chicago Helpline β π 833-626-4244 | Mental health peer support, resources, and navigation assistance.
Call4Calm (Illinois Warm Line) β Text TALK to 552020 | Free support from trained counselors for stress, anxiety, and emotional distress.